Overview
These Terms & Conditions govern the use of the Whiskermatic website and the purchase of products from our online store. By accessing our website or placing an order, customers agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these terms, you should discontinue use of the website.
Business Information
Business Name: Whiskermatic
Business Address: 5900 Balcones Drive Suite 100 Austin Tx 78731 US
Phone: +1 (512) 834-2765
Email: support@whiskermatic.com
Whiskermatic operates as an online-only retail store.
Eligibility to Use the Website
By using this website, you confirm that:
- You are at least 18 years of age, or
- You are accessing the website under the supervision of a legal guardian
You agree to provide accurate, current, and complete information when placing an order or contacting customer support.
Products and Descriptions
Whiskermatic offers automated and convenience-based household products, including automatic cat products and automated waste management items. Product descriptions, images, and specifications are provided for general informational purposes.
We make reasonable efforts to ensure accuracy; however, minor variations may occur. Products are intended for general household use only and are not designed to replace professional or specialized services.
Pricing and Availability
All prices are displayed on the website and are subject to change without prior notice. Product availability is not guaranteed and may change at any time.
Shipping fees and applicable charges are displayed clearly at checkout. Whiskermatic does not apply hidden or undisclosed charges.
Orders and Payment
Orders are accepted only after successful payment authorization. Whiskermatic reserves the right to refuse or cancel orders for reasons including, but not limited to:
- Payment issues
- Suspected fraudulent activity
- Incorrect pricing or listing errors
Payment methods accepted are listed in our Payment Policy.
Order Processing and Shipping
Order processing, shipping timelines, and delivery estimates are outlined in our Shipping Policy. Delivery times are estimates and not guaranteed.
Customers are responsible for providing accurate shipping information. Whiskermatic is not responsible for delivery issues caused by incorrect or incomplete addresses.
Returns and Refunds
Return eligibility, refund timelines, and customer responsibilities are detailed in our Return & Refund Policy. Customers are encouraged to review that policy before placing an order.
Customer Responsibilities
Customers agree to:
- Provide accurate order and contact information
- Review product details before purchasing
- Comply with all store policies
- Use the website for lawful purposes only
Failure to meet these responsibilities may affect order fulfillment or refund eligibility.
Intellectual Property
All website content, including text, images, logos, and design elements, is the property of Whiskermatic or its content providers. Unauthorized use, reproduction, or distribution of website content is prohibited.
Limitation of Liability
Whiskermatic is not liable for indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by law.
Products are provided “as is” for general consumer use.
Privacy
Customer privacy is important to us. Personal information is handled in accordance with our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.
Modifications to Terms
Whiskermatic reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page. Continued use of the website after changes constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with applicable laws. Any disputes shall be handled through appropriate legal channels as permitted by law.
Contact Information
For questions regarding these Terms & Conditions, customers may contact us using the details below:
Phone: +1 (512) 834-2765
Email: support@whiskermatic.com
Final Statement
Customers are encouraged to review all policy pages, including About Us, Contact Us, Privacy Policy, Payment Policy, Shipping Policy, and Return & Refund Policy, before using the website or placing an order.